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Usability testing is becoming more important in recent times, with the rise in use of the web based systems and the importance of getting the user experience just right.
The objective of this 2 day course is to provide an understanding of the importance of Usability when considering software systems and the mechanisms by which it can be measured. The course also provides practical examples of techniques that can be used to measure usability and describes the usability test process in detail, as related to International standards. Click on the location of your choice for available dates:
Who Should Attend - System Designers - Existing Testers - People who are already involved in usability testing who want to follow a formalised approach based on industry standards - People new to usability testing A basic level of testing experience or knowledge is assumed. Cost The course is priced at £495 per delegate excluding VAT. This includes all course materials, lunch and refreshments. Client site courses can also be arranged on request for course sizes of 4 or more, at discounted rates. Book Now Phone: +44 (0) 20 8905 2761; email:
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Alternatively book online now. Course Content The course is broken down into modules as follows: Module 1. Introduction to Usability Introduction Course Objectives Human Computer Interaction The User Interface What is a User Interface Attributes of a Well Designed User Interface Usability Standards Module 2: The Usability Testing Approach Goals and Importance of Usability Testing Usability Test Considerations The Three Step Approach to Usability (Overlaid on the V Model):
Establish and validate usability requirements Inspect the specification and designs from a usability perspective Verify and validate the implementation (usability testing)
Cost Implications for Usability Testing (for doing and not doing it) Responsibility for Usability Testing Module 3: Planning a Usability Test The Usability Test Process The Usability Test Plan Creating Test Objectives Identifying Test Scenarios Identifying Participants Establishing Broad User Segments Establishing Specific User Segments Estimating size of Sample User Group ANSI Standard: ANSI/INCITS 354-2001 - Introduction to the Standard The Usability Test Plan The Usability Test Report Module 4: Usability Test Techniques Test Environment
Early Lifecycle Techniques: Heuristic Evaluation Walkthroughs Inspections
Late Lifecycle Techniques: Surveys Questionnaires Thinking Aloud Method Co-Discovery Method Eye Tracking Question Asking Protocol Performance Measurement
Test Case Derivation Conducting Interviews Gathering Data Analysing Data Using Test Tools Module 5: Examples and Case Study Good Examples Bad Examples Case Study - Worked Examples |