As a part of our onboarding process, we worked with PHE to identify from stats and analytics, the most popular devices, typically owned by the users of PHE's apps and target audience, as much of the testing is focused on mobile.
Once a shortlist was drawn up, an analysis exercise was undertaken to identify the optimum list by popularity, screen size, operating system and model.
A shortlist was then drawn up, composed mainly of Android devices - any devices not already owned were then obtained.
A framework for operations was then drawn up, based on templates for plans, scripts and reports, to ensure consistency for the team across all projects and campaigns.
In order to make team collaboration as seamless as possible, our team was provided access to Jira and Confluence, for logging defects viewing requirements and communicating with PHE and external development teams. We attend daily standups and provide regular status reports, on completion of test cycles. The first stage to onboard our team is to request testing; at which point we provide an estimate and confirm scope in a plan. Once agreed, our team develop exploratory checklists, so that testing can be carried out consistently.